You can phone the DWP for advice about Disability Living Allowance (DLA) benefits by calling 0843 504 7193 to be connected to the DLA team at a cost of 7p per minute plus your operator’s access charge.
Official contact details for DLA
You can call the official DLA phone number, which is a mobile-friendly, local-rate 03 contact number, to contact the DWP about DLA directly, by dialling 0345 712 3456.
If you’re a UK Resident who requires assistance with mobility or with self-care then you may be eligible for Disability Living Allowance payments provided that you were born after 8th April 1948 and are below 16 years of age. Therefore if you’re already over 16 you can no longer apply for DLA, instead you will be asked to apply for the Personal Independence Payment (PIP) benefit. However if you were born before 8th April 1948, you will still continue receiving your DLA benefit.
The rate of your DLA benefit will depend on the disability or health condition that is affecting your quality of life. The rate is based on two parts, namely the Care Component and the Mobility Component.
If you require assistance with understanding or claiming your benefits, then do not hesitate to call Disability Living Allowance at the Disability Benefits Centre on the following telephone numbers. You should also phone the appropriate helpline if your payments have been delayed or there is a change in your circumstances which will affect the amount of money you are eligible to receive through DLA. Alternatively if you would like to complain about a change in your DLA benefits then you can call them on 0345 712 3456 on the telephone or on 0345 722 4433 via a textphone device.
Claim DLA if your date of birth is before 8th April 1948
You can discuss your DLA claim if you were born before 8th April 1948 by dialling their UK contact number 0345 605 6055 on the telephone or if you’re hard of hearing you may call 0345 604 5312 via textphone. Both these helplines are open from 8am-6pm during weekdays, therefore please do not attempt to call them on weekends.
DLA claims for UK citizens born after 8th April 1948
Phone DLA claims enquiries on their UK telephone number 0345 712 3456 to discuss a new claim if you are under the age of 16 or to get more information about the replacement Personal Independence Payment (PIP) benefit. If you’re hard of hearing then you can dial 0345 722 4433 via textphone.
DLA postal addresses
If you want to write to DLA and your date of birth is before April 8 1948 then address your mail to:
Disability Living Allowance DLA65+,
Mail Handling Site A,
If you want to write DLA and you’re under 16 years of age, address your post to the address provided below, however please ensure that you include your age in your letter.
Disability Benefit Centre 4,
Post Handling Site B,
DLA YouTube video
You can also check out their YouTube video below, which discusses how to use the benefits service in British Sign Language.