Call 0870 042 1101 at 13p/min + access charge to be connected to the DVLA for driving licence enquiries and general customer service.
Official contact details for DVLA
You can contact the DVLA directly via their official vehicle enquiries phone number 0300 790 6802 to get your car tax, or call their driving licence helpline 0300 790 6801 to apply for a provisional licence.
The Driving & Vehicle Licensing Agency (DVLA) is the UK governmental body which oversees the database of all the driving licences registered in the country, additionally they oversee all vehicle tax collection and registration across Great Britain. You should call their vehicle enquiries helpline 0300 790 6802 to get your vehicle tax and to notify them that you have over-paid in order to get a refund. By contrast you can also call this helpline if you would like to register your vehicle as off-the-road by making a Statutory Off Road Notification (SORN), meaning you no longer have to pay tax on that car. This is also the main contact number for vehicle registration, therefore if you would like to place a personalised number plate on your car you must phone the DVLA in order to legally update your registration. Similarly if you need a new log book (V5C certificate) for your vehicle you can call them in order to get a replacement sent out to you.
Calls to the DVLA vehicle helpline 0300 790 6802 are charged at the same rate as calls to local geographic numbers such as 01 and 02 numbers. Although this is not an 0800 freephone number these calls may be free of charge if you have inclusive minutes as part of your tariff however please check with your landline or mobile provider to confirm this. You can phone this number from 8am-7pm Monday-Friday and 8am-2pm Saturday so please be aware that you won’t be able to contact them on a Sunday.
Driving licence enquiries – 0300 790 6801
Phone the DVLA on their official contact number 0300 790 6801 to apply for your first provisional driving licence. Alternatively if you are an existing licence-holder you should call this number to report your document as lost or stolen in order to get a replacement sent out to you as quickly as possible. Additionally if you have any enquiries about your licence including what penalty points will apply for certain offences such as speeding.
DVLA Driver Check – 0906 139 3837
Contact the DVLA to check an employee’s driving licence information by calling their Driver Check helpline 0906 139 3837, where you can get details of their record including if they have any penalty points or suspensions applied to them. Please note that you must get the permission of your employee before you use this service and that this is a premium rate phone number which is currently charged at 51p per minute.
Important DVLA contact numbers
|DVLA department||Phone number|
|Vehicle enquiries – including tax, registration plates and SORN||0300 790 6802|
|Driving licence enquiries||0300 790 6801|
|DVLA Driver Check||0906 139 3837|
|Medical enquiries||0300 790 6806|
|Welsh language enquiries (DVLA – ymholiadau yn y Gymraeg)||0300 790 6819|
Write to the DVLA
Although they do not have a specific email address you can still email the DVLA by filling out an online contact form from their official UK website. Alternatively you can send your written enquiries to them via the use of one of their postal addresses below according to which department is most relevant for your queries.
- Vehicle enquiries postal address
- Vehicle Customer Services,
- Write to the DVLA about your driving licence
- Drivers Customer Services,
- Medical enquiries postal address
- Drivers’ Medical Enquiries,